Sexuality Hotline Evaluation

This evaluation form is for anyone who has contacted the A project's sexuality hotline only - whether through phonecall, WhatsApp, or email.

Your feedback helps us improve the hotline counseling and referral system, so that we can do better.

This question is so we can just know the extent of our hotline's reach.
Your gender
About the call
When did you contact the hotline?
If you do, please write her/ their name below. If not, skip this question please.
How did you contact the hotline? And was this method efficient?
Phone Call
Whatsapp
Email
For ex: technical difficulties, line was cutting off, hotline was off, no one picked up...
What was the topic of your concern/ call?
How do you evaluate the time and pace of the conversation?
Small fact or big thoughts, any new learnings are welcome. If you hadn't, skip this question :)
This will stay in the strictest of confidences, and we will make sure that this review will in no way be traced back to you.
On referrals
Such as another hotline, organisation, doctor / other health providers

If you saw a doctor that we referred (or ever been to a doctor for any sexual & reproductive health needs) - then please do let us know about your experience by taking the below survey. These surveys help us add good providers, advise against not-so-good ones, & improve our referral system for all future callers.

All genders: http://theaproject.limequery.com/982795?lang=en

Trans* folk only: http://theaproject.limequery.com/487435?lang=en

So overall...
Name/ nickname, phone number or email address

Thank you so much for filling in this survey!

As the hotline is run by volunteers and trainers, we too are constantly learning about the wide realm of sexuality and gender.

We promise to follow up on complaints, teach our counselors more on topics they are lacking in, and to make sure we keep doing what it is you liked about the hotline :)